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Billshark is a service that negotiates lower rates and cancels subscriptions you no longer use. It focuses on internet, wireless, pay TV, and satellite radio bills and says it can cut costs by 25% or more, with a reported 90% success rate. The company also offers a free insurance rate check for home and auto policies, with average reported savings of about $450. Mark Cuban invested in Billshark in 2018 and now advises the company.
How it works
Signing up is quick. You create an account with basic details and can link it to your Google account. Billshark asks for some personal information, including your date of birth and the last four digits of your Social Security number. You then pick which subscription types and providers you want them to review and upload photos of bills or, if you prefer, provide account logins.
Once you submit a bill, Billshark assigns it to a negotiator, called a “Shark,” who specializes in that type of service. The Shark researches your account, contacts the provider, and negotiates on your behalf. You’ll be notified by email and phone about the results. If the negotiation succeeds, you’ll receive an invoice within three days; there’s no charge if they don’t lower your bill.
Important detail: after you authorize Billshark to negotiate, you must accept any savings they secure — you cannot reject them.
Fees and cancellation
Billshark charges 40% of the negotiated savings. For example, if they cut $100 per month and that saving continues for 12 months, the fee is $480 (40% of $1,200). You’ll be invoiced three days after the negotiation outcome and can pay upfront or choose a payment plan for an extra $9 fee. Billshark also charges $9 to cancel any subscription they investigated on your behalf. No fee is charged if they fail to reduce your bill.
Who should use it
Billshark is best for people who don’t have the time, patience, or skill to shop around and haggle with providers. If you dislike negotiating or your time is valuable, delegating this work can be worthwhile. It’s less useful if your bills are already small, your potential savings are low (since the 40% cut can eat into modest gains), or you enjoy and are good at negotiating on your own.
Reputation and concerns
Customer reviews are mostly positive, with many people reporting meaningful savings. Some negative reviews point to two recurring issues: providers being downgraded to achieve lower bills, and repeated outreach from Billshark when payments or results were unclear. The company has responded to critical reviews and tried to resolve complaints.
Security and extras
Billshark uses 256-bit encryption and PCI-compliant payment processing and says it does not store credit card information. The service also offers access to professional negotiators who know industry deals and can often work faster than an individual might. Submitting bills is free; you only pay if Billshark saves you money.
Pros
– Saves time by negotiating on your behalf
– No fee if no savings are achieved
– Can cancel unused subscriptions
– Easy to use with experienced negotiators
– Secure payment processing
Cons
– High fee percentage (40% of savings)
– Fee can be large when savings are calculated over long periods
– You cannot refuse negotiated savings
– Potential incentive to downgrade services to secure savings
– Service is limited to subscription and recurring bills
Bottom line
Using Billshark comes down to how you value your time and whether the potential savings justify the fee. If you don’t want to spend hours comparing plans and haggling, Billshark can be a practical option. If you enjoy negotiating and can secure similar savings yourself, it may be less helpful. I would likely use Billshark, since my time is costly and I prefer to outsource this kind of work.
